Product returns

At Nano Elements, we understand that there may be occasions when it’s necessary to return an order. Therefore, we offer you the option to do so within 14 days, provided that the packaging is unopened and undamaged. If you wish to return an item, please follow the steps below:

Contact our customer service at to notify us of your return. In your message, please provide the following information:

  • Your order number
  • The reason for the return
  • The item number
  • Your preference for a refund or replacement

Upon receiving your message, our customer service will provide you with a return number and instructions for the return. The return number is crucial for the smooth processing of your return. Please carefully follow the instructions to ensure that the return is sent and processed correctly. We recommend using the original packaging to safely return the item.

The shipping costs for the return are at your own expense.

Once we receive and inspect the returned package, the refunded amount for the order will be processed within 14 days to the payment method you used when placing the order.

Please note: To qualify for a refund, the returned packaging must be in an unopened and undamaged condition. If the item is used, damaged, or not in its original state, we reserve the right to grant a partial refund depending on the condition of the returned item.

If you have any questions about the return process or any other matters, please do not hesitate to contact our customer service. We are here to assist you in ensuring a smooth handling of your return. Your satisfaction as a customer is our priority, and we strive to make your experience with Nano Elements positive and hassle-free.

Not convinced yet? This is what others say!

21 May 2024
De afgelopen periode heb ik de Nano Elements Solar uitvoerig getest en gemonitord op onze zonnepanelen.
Ik kan concluderen dat mijn panelen, na het behandelen met Nano Elements Solar, geen rendementsverlies opleveren doordat vuil, fijnstof en vogeluitwerpselen zich moeilijk kunnen hechten aan de panelen.Wanneer de panelen goed geplaats zijn en gericht op het zuiden, het een zonnige dag is met hoge temperaturen er (voornamelijk tussen 13:00 en 15:00) een rendementsverhoging plaats vindt ten opzichte van de niet behandelde panelen.

Erg tevreden en ik raad Nano Elements zeker aan!

13 July 2023

“The Nano Elements floor cleaner works excellently; dirt is easily removed. After applying the Nano Elements floor protector on my floor, it’s clear that my floor gets less dirty quickly. Any spots are easily wiped away with a microfiber cloth.”

27 June 2023

“I professionally tested Nano Elements Solar Cleaning & Protection on a large solar panel field. I have never come across such an efficient cleaning agent. Bird droppings and moss adhesion were effortlessly removed.”

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